Category: Empathy

  • Nurture EQ to attain lifetime customer value.

    We achieve lifetime customer value by providing high-quality products and services. Clients will return for high-quality products and services a few times.  However, they will consistently return when your customer experience resonates with them. The essential ingredient required in a customer relationship is a highly tuned sense of EQ.  Strong EQ is essential in any […]

  • Servant Leadership is the Best Growth Hack

    Servant Leadership is the Best Growth Hack

    When we talk about servant leadership, we generally think of it as a leadership style with the most significant impact on employees. This concept has been around since ancient times, but it has gained popularity recently. Robert Greenleaf first popularized it in his book “Servant Leadership” (1977). The servant-leader model says leaders who focus on […]

  • How to be resilient?

    How to be resilient?

    The world is constantly changing, always in a state of flux. To thrive not just survive we need to be resilient. Yet, what does it mean to be resilient? “Resilience represents the ability to rebound productively in challenging situations, and it has a strong protective effect against anxiety.” Andrew Shatte, chief science officer for meQuilibrium. […]

  • Mindfulness @ Work

    Mindfulness @ Work

    “Mindfulness doesn’t require complicated mantras and exercises.”

  • Leadership and the value of human skills.

    Leadership and the value of human skills.

    Each week we speak with business leaders about the human skills they employ to accomplish more.  This audiogram is a snackable segment of a more extended interview with Rebekah Hogan, CEO @ MarkahVida – Living Life Intentionally. Intentional Definition: Intended or planned; done deliberately or voluntarily. Are you living each day with intentionality?Do you consistently […]